Clinicians express dissatisfaction with devices in meeting their needs

Health Data Management

How to Develop Products that Delight Customers

A client of mine recently asked their customers a single question. They provided a long list of features, and asked, “For this product, which of these features do you most prefer?”

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Small Data, Big Impact

Ten years ago, the average storage cost per gigabyte of data was $1.24.

Now, it’s just under $0.03.

Data has never been easier or cheaper to collect and store… but that mean businesses are making better decisions because of it?

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Adapting Sales Tactics for New Manufacturing Procurement Contacts

Leading salespeople understand the importance of building and maintaining excellent customer relationships–but how do you keep the sale when your manufacturing procurement contact has retired or moved onto another company? To keep your customer, you will need to pay close attention to who they are, then tailor your communication style or your messages to cultivate the new customer relationship. Here are a few tactics that will help you keep the sale. Read More →

Know Your Manufacturing Customer’s Sales Journey

By considering our customers’ unique sales journey and buying styles, we can tailor our messages and sales approach, and increase our sales effectiveness.
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